There are many project management tools available for IT development management, such as Jira, and Asana, Trello, and Swit, which can be used to manage tasks using tickets, etc., in addition to IT.
By the way, are you using these services as actively as you initially adopted them?
If you don't use them as well as you did at first, is it because you've become lazy?
<I'm too lazy to write>
After using these tools for a certain period after their introduction, you may feel that using them is like another task, and you feel like you're using them forcibly.
There are many reasons, but from the developers' perspective, it seems to be even more so when they have to pay attention to tasks other than development or project progress.
In my experience, project management tools became deactivated when the heads of departments and managers in other departments didn't use them.
At first, everyone seems to use them actively after hearing how to use them, but as time goes by, those who don't know about development, such as the heads of departments, find it difficult to use the tools and can't get the information they want, so they request, "Please submit a daily report in Excel." If this happens, project management tools become completely useless for developers.
<I'm too busy just taking care of development>
So, is there a way to prevent this situation and allow developers to focus only on development and tickets?
Use BCTO.
BCTO integrates with project management tool APIs, so developers can use them as they always have, and it shows only the information that the heads of departments need to see.
Developers only focus on development and manage tasks using project management tools, and the heads of departments or development-related personnel can easily read them and communicate with developers based on the project management tools.
<Tickets in progress and detailed development history>
<Detailed information of the ticket>
BCTO will create an environment where developers can truly focus only on development.